Key Account Manager Retail (m/f)

Opis

Join a leading international company in the tourism industry! They are seeking a motivated and results-driven KAM Retail (m/f) to join a dynamic team. They offer different innovative solutions that connect businesses across the globe, this role offers the opportunity to shape the future of the travel sector.

As the company is expanding in the Baltic region, we are looking for a candidate with strong roots or familiarity with the Baltic market. Having an understanding of the regional market will enable you to work effectively and efficiently, providing an edge in driving growth and expanding relationships within the region.

Be part of a professional team driving innovation in the world of travel and tourism!

Job Description:

• Focus on generating leads, qualifying prospects, and converting them into long-term clients.
• Re-engage churned accounts to identify concerns and restore relationships.
• Present and demonstrate product offerings via virtual meetings, webinars, and calls.
• Collaborate with internal teams to align sales efforts with marketing campaigns and product launches.
• Train travel agents through webinars and meetings to maximize their bookings.
• Provide excellent customer service and post-sales support to ensure retention.
• Regularly analyze sales metrics to improve performance and align strategies with KPIs.

Requirements: 

• 1–3 years of relevant experience in sales, lead generation, and client management.
• Expertise in identifying and engaging new prospects through cold calling, email outreach, and social media.
• Experience in handling lost or churned accounts and addressing client concerns.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) for managing sales activities and reporting.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent problem-solving skills and the ability to work under pressure.
• Team-oriented mindset with a focus on achieving and exceeding sales targets.

What they offer:

• Permanent employment with a six-month probation period.
• Work in an international and agile environment.
• Flexible working hours with a fully remote position.
• Collaborative, dynamic teams in a positive work environment.
• Career growth opportunities.

Location: Riga, Latvia 

Application date: 21. 1. 2025

Interested candidates are invited to submit their CVs with a description of previous work experience by clicking the "Apply" button. For more information, please contact us at +386 31 783 569  (Leonela).